The Natural Mothering E-book Bundle FAQ

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Frequently Asked Questions (FAQ)

Have a question about the Natural Mothering eBook Bundle? We’re here to help!

Please read through these frequently asked questions before writing us, but if we still haven’t answered your question, please click here to e-mail us!

We hope this collection of ebooks will equip and inspire you in your natural mothering journey.

General FAQs

When are the books available for sale? How long do I have to download them?

How will I receive these files?

I don’t have an eReader. How can I read these eBooks?

I want to read the eBooks on my Kindle/Nook/other mobile device. Can I do that?

What is your refund policy?

Will you offer any late sales?

How do I pay? And what payment methods can I use?

Can I buy just one book?

Do any of these books have DRM on them?

I like physical books. Can I get the bundle in paperback form?

How do you choose these authors?

I’ve written a book! Can you feature my book in a future bundle?

 

FAQ’s After Purchase

I paid, but where do I find the files?

What are .zip files and how do I open them?

I want to store the books on a flash drive and I need to know how much space they take up. How big is the entire collection?

How long do I have to redeem my bonus offers?

 

Replacing Lost Files and Sharing Files

Help! I lost my download page.

Help! Some of my download links have expired.

What if I lose my eBook files down the road?

Can I share these eBooks with my friends or family members?

I’m only interested in a few of the books. Can I give the others away?

 

General FAQ’s

When are the books available for sale? How long do I have to download them?

The books are available for sale from Monday, June 10 at 9:00 a.m. EDT until Monday, June 17 at 11:59 p.m EDT.

You are required to purchase the collection during that time period, but you have until 11:59 p.m. EDT on Sunday, June 30, to download them. We strongly recommend that you back them up on a separate external drive, USB flash card, or cloud-based storage, as after June 30, we will not have access to the books and we will not be able to restore them, even if your computer explodes in a ball of flames.

How will I receive these files?

After completing your purchase in E-junkie, an email will be sent to the address connected to your PayPal account with a link to the page where you can download the books. On the download page, all of the books are listed as individual PDF links which you can click on to transfer to your computer. Please only download one or two links at a time as some users in the past have experienced problems with their links when attempting to download too many at the same time.

I don’t have an eReader. How can I read these eBooks?

These files do not require a reader. All of the files are PDF files which can be viewed in any PDF-viewing application such as Adobe Reader or Foxit PDF Reader. (Those are both free to download.)

I want to read the eBooks on my Kindle/Nook/other mobile device. Can I do that?

Absolutely – it just takes a few extra steps.

Kindle Devices and Kindle for iPad, Kindle for iPhone, Kindle for iPod Touch

Amazon offers several options for transferring PDF files from your computer to your Kindle. These include:

  • From your browser: You can send the files directly to your Kindle using a special extension for Google Chrome or an extension for Mozilla Firefox. If you’re using Microsoft Internet Explorer or any other browsers, you will need to use one of the other methods.

  • From your computer: You can also send the files to your Kindle once you’ve downloaded them on to your computer from E-junkie. Amazon offers a special program for Windows and an app for Mac that will allow you to choose which files you’d like to send to your Kindle.

  • By email: You can also email the files to your Kindle. You can find detailed instructions on how to do this here.

  • Other methods: Amazon also offers options for transferring files to your Kindle for website owners, and those who have Android devices. You can find those directions here.

iPad/iPhone

To add PDFs to your iTunes library on your computer which will sync with your iPad, simply drag and drop the PDF into your iTunes Book library. The easiest way to read PDFs on your iPad or iPhone is with iBooks. If your device did not come with this app pre-installed, you can download it for free here. Once you have that installed, you can find instructions detailing how to to view your PDFs here.

NOOK

You can connect your NOOK to a computer (using the NOOK microUSB cable) to transfer PDF files. Your NOOK will appear on your computer in Explorer or Finder as a removable drive. Just click on the file on your computer and copy it (drag-and-drop) to the appropriate NOOK folder. You can find more information about how to do this on your specific NOOK device here.

Sony eReader and Kobo

To transfer files from your computer to your Sony eReader or Kobo, you will need to install Adobe Digital Editions on your computer. You can find a download link as well as an instructional booklet that includes information about how to transfer the files to your device here.

What is your refund policy?

Due to the digital nature of the sale, we will not be offering refunds. However, we do attempt to describe each product with the utmost accuracy and will provide you with as much assistance as we can should you run into any problems downloading or reading the files. If you are experiencing difficulties, please email us at helpdesk@nourishingjoy.com with your name and transaction number and let us know how we can help you.

Will you offer any late sales?

We will not be offering any sales after 11:59 pm EST on June 17th. Please make your purchase prior to this time as we will not make any exceptions to this deadline.

How do I pay? And what payment methods can I use?

You may use PayPay or credit card (Visa, Mastercard, Discover, and American Express). If you wish to use bank funds, you must have a PayPal account set up to withdraw the funds directly.

Can I buy just one book?

Most of these books are available for sale individually, so yes, you certainly may, but not at the reduced price. You can find their individual sales pages by clicking on the titles in the sales page.

The bundle price is only good on the entire collection and reflects nearly a 95% discount.

Do any of these books have DRM on them?

No, none of these e-books have DRM on them. They can be read on any computer or any e-reader.

DRM (Digital Rights Management) is a file protection that “locks” books into one specific brand of e-book reader, so for example, if you buy a book from Amazon, you can only read them on Kindles or devices that support the Kindle app.

That said, since they are all available only as a PDF download, some of them have been designed with heavy graphics to be read on the computer, so may not render properly on your reading device.

I like physical books. Can I get the bundle in paperback form?

No. These books are only available in digital, PDF format.

How do you choose these authors?

These authors were chosen specifically because of their passion and expertise in the area of natural living and natural mothering.

I’ve written a book! Can you feature my book in a future bundle?

We’re always in search of well written books in the natural living and sustainable living genres, so we’re interested in knowing you and checking out your work. If you have a book you think we’d be interested in, please fill out this form.

 

FAQs After Purchase

I paid, but where do I find the files?

After completing your purchase in E-junkie, an email will be sent to the address connected to your PayPal account with a link to the page where you can download the books. On occasion, these emails are sent to spam folders by mistake. If you have not received your email in a timely manner, you may want to check your spam folder. On the download page, all of the books are listed as individual PDF links which you can click on to download to your computer. If you do not receive an email with your download link, please contact us at helpdesk@nourishingjoy.com with your name and we will assist you in getting your download link.

What are .zip files and how do I open them?

ZIP files are merely a whole collection of files that are “zipped” together into one tidy file. They are compressed, so they download faster, but they are more susceptible to corrupting during download than the full files themselves.

If you need an unzipper, we recommend the free Zip995.

If a ZIP file will not open or if it does open but the files inside are not functional (i.e., you can’t read the documents), the ZIP file may have become corrupted during the download. Try downloading it again. This will most likely take care of the problem. If you continue to have problems, e-mail us at helpdesk@nourishingjoy.com.

I have a Mac and I downloaded the files, but some of them come in with an extra file along with the .zip file that has .cpgz on the end. When I click on it, I get nothing but a duplicate of the .zip file that I already downloaded that does not unzip.

First, try downloading the file in the Mac’s default browser, Safari (which comes installed on all Macs), if you are not already browsing the Web in this application. (One customer had this problem because she was using Firefox.)

If this problem persists, try unzipping the downloaded file using the free Stuffit Expander application (obtainable by clicking here or in the Mac App Store). If that does not work, try unzipping the file with the free Unarchiver for Mac (obtainable by clicking here or in the Mac App Store).

I want to store the books on a flash drive and I need to know how much space they take up. How big is the entire collection?

The entire collection is 336 MB.

How long do I have to redeem my bonus offers?

All bonus offers must be redeemed by June 30, 2013.

 

Replacing Lost Files and Sharing Files

Help! I lost my download page.

Please send us an email at helpdesk@nourishingjoy.com along with your name and we can resend your download page link any time before June 30, 2013.

Help! Some of my download links have expired.

Please send us an email at helpdesk@nourishingjoy.com along with your name and we can reset your download links any time before June 30, 2013.

What if I lose my eBook files down the road?

Unfortunately, past June 30, we will no longer have access to the files and will be unable to resend them, even if you lose all data.

We strongly suggest backing up your books on an external drive, on a Flash drive, or in cloud storage.

Can I share these eBooks with my friends or family members?

All of the books included in this sale are protected under international copyright law. This means that when you purchase a bundle, you are only purchasing one license for each book contained in the bundle. If you would like to share the books with friends and family, you will need to purchase a separate bundle for them. You can do this simply by sending them the download link once you’ve purchased the second bundle.

Alternatively, if you want to gift an eBook (and not keep it for yourself), please see the next question.

I’m only interested in a few of the books. Can I give the others away?

Absolutely, in fact, we encourage it!

To give a digital book away, you send it to the recipient, verify that they received it without problem, then delete it from your system. It’s like handing over a bound book – once they have it, it’s no longer in your hands.